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Déjà vu all over again. We reported in December that the 2024 Chevy Colorado and GMC Canyon were delayed. Now that the midsize trucks are finally on their way to dealers, Automotive News is reporting a GMC Canyon and Chevy Colorado stop sale. What the heck?
Yep. First it was the strike. Then it was a parts shortage. Now, there’s a software issue.
2024 GMC Canyon, Chevy Colorado stop sale
Though the exact problem isn’t identified, Auto News says that 15,000 trucks are affected. The trucks have started to ship to dealers, but none have been delivered to customers.
According to a statement delivered to Auto News, GM’s Vice President of Global Technology Communications Brandee Barker said:
“Certain [model year 2024] Colorados and Canyons displayed intermittent software quality issues, identified during our rigorous validation process. A fix has been identified and implemented into vehicles that have begun shipping to dealers this morning.”
So, a fix has been identified, but there is no timeline on when the fix will be finished or when those trucks will start being delivered to customers.
An inside source told us the fix is not an over-the-air update, but rather it requires a direct link to the General Motors’ system via laptop and will take about 90 minutes to complete per truck. Shipments to customers are going to be a slow trickle as a result.
Not the first software issue
This isn’t the first time software has been to blame for an issue with these midsize trucks. If you’ll recall, back in August 2023, there were a number of reports of an over-the-air software update in the 2023 Colorado and Canyon that didn’t install the way it should. The update froze, wouldn’t allow the truck to turn all the way off and then killed batteries.
In some instances, whole new infotainment systems had to be installed.
The bottom line
As vehicles get more “tech-forward” the reliability and recalls we see are going to relate more and more to software rather than hardware. In other words, less engine and transmission issues and more issues related to infotainment and programming. But, hopefully, that means most problems can also be fixed without a trip to the dealer.
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